At Legal & General, we understand that the death of someone close to you can be a very difficult time. Everyone experiences grief differently and in addition to the strong emotions you can experience after a bereavement, you may also have worries about practical issues.
We’re here to help by making things as simple as we can. If someone close to you dies and they had a lifetime mortgage with us, please call 03330 048444. Monday to Friday 8.30am to 5.00pm. We may record and monitor calls. Our customer services team will talk you through the process over the phone, however, if you’re not ready to talk just yet, you can start the process by completing our bereavement form or writing to us at Customer Services, Legal & General Home Finance, PO BOX 17225, Solihull, B91 1US.
Alternatively, you can get in touch by email: customerservices@landghomefinance.com
If you’re contacting us by email please remember not to send any personal, financial or banking information because email is not a secure method of communication.
Get in touch and we'll talk you through everything you need to do. All we need to start the process is the full name, date of birth and address of the deceased.